Waterloo Agile Lean P2P – Feb.25: Communication Styles – Employing and Enjoying Team Member Differences!

What?: Communication Styles – Employing and Enjoying Team Member Differences!

The first value of the Agile Manifesto – individuals and interactions over processes and tools – makes the giant assumption that we know how to interact effectively. Experience shows that the interaction part isn’t easy. That’s because we’re all individuals. Every brain is different. Our diverse ways of processing and sharing information lead to miscommunication and misunderstanding. You think you’re being crystal clear. The folks around you seem to have heard a different message. Could it be you have different communication styles?

In an agile world where delay is costly and teamwork is essential, overcoming these differences is a critical success factor. Fortunately, we’re different in some predictable ways. Learning to spot and use those patterns can save time and lead to better results.

‘Communication Styles’ shines a spotlight on human communication patterns and encourages a conscious and strategic approach to conversations. You’ll explore four basic communication styles, determine how your style differs from the other three and discover techniques to overcome those differences so you can connect with and be understood by folks whose style is different from yours.

With its foundation in psychological principles, it’s a light-hearted yet practical look at human conversation and a powerful communication tool that can improve your relationships at work and in life.

 In this interactive session, you’ll learn to:

  • Recognize individual differences in communication style.
  • Identify your own style.
  • Uncover the characteristics of each style, to identify the folks you interact with.
  • Develop strategies to interact productively with people whose styles differ from your own.

Join this session to discover and practice a skill that can improve your interactions almost immediately.  

When?: Tuesday 25th February, 2014 from 4:30p.m. to 6:00p.m.

Where?: At Matrix & Atlas Rooms in the Communitech Hub, 151 Charles Street West, Kitchener, Ontario. 

Who?: Sue Johnston

Sue Johnston helps you talk so people listen and listen so people talk. A professional coach and trainer, her specialty is interaction at work. She’s dedicated to helping people inspire others to take action, moving their audiences from “Huh?” to “Hey, let’s go!” As an employee communication specialist, Sue spent over a decade advising teams introducing technological and organizational change. She is the author of Talk To Me: Workplace Conversations That Work and a frequent speaker on communication topics. She holds a masters in communication management and professional certifications in coaching and business communication. In 2013, the International Association of Business Communicators (Canada) recognized her work with a lifetime achievement award. Based in Waterloo, Ontario, her primary programs are speaker training for introverts and fraidy-cats and professional coach skills training for agile practitioners. 

To register: Go here 


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